Privacy Policy

Effective Date: 01/02/2025

At Provision Network Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website, services, and solutions.

1. Information We Collect

We may collect the following types of information from you:

1.1 Personal Information

Name, email address, phone number, and mailing address.

Payment details (e.g., credit/debit card information) for transactions.

1.2 Technical Information

IP address, browser type, and operating system.

Information about your visit to our website, including pages viewed, time spent, and other analytical data.

1.3 Service-Related Information

Details of the services or solutions you purchase or inquire about.

Communication records, such as emails, phone calls, or messages related to customer support.

2. How We Use Your Information

We use the information collected for the following purposes:

To provide and deliver our services, including installation, support, and maintenance.

To communicate with you about your account, inquiries, or appointments.

To process payments securely.

To improve our website, services, and customer experience.

To send promotional offers or updates if you have opted to receive them.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: With trusted third parties that assist in delivering our services (e.g., payment processors, shipping companies).

Legal Obligations: If required to comply with legal processes or enforce our terms and conditions.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include:

Secure Socket Layer (SSL) encryption for data transmission.

Regular system updates and vulnerability assessments.

Restricted access to personal data, limited to authorised personnel only.

While we take every precaution to safeguard your data, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

Access and Correction: Request access to or correction of your personal data.

Data Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.

Marketing Preferences: Opt-out of receiving promotional communications at any time by contacting us.

Data Portability: Request a copy of your data in a structured, machine-readable format.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect analytical data. Cookies help us understand how visitors interact with our site and improve its functionality. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any information.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting to our website. We encourage you to review this page periodically for updates.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us:

Email:

Phone: 07986239532

Provision Network Solutions is committed to protecting your privacy and ensuring transparency in how we use your data. Thank you for trusting us with your information.